• Keynote - John Courson, MBA President and CEO
• Keynote - Vicki Bott, HUD Deputy Assistant Secretary for Single Family Housing
• Keynote - Vance Morris, HUD Director of Single Family Asset Management

Session 1: State of the Industry

• Introductions
• Economic Overview
• Unemployment Statistics
• Housing Statistics
• Implications for Property Preservation
• Property Preservation Costs
• Industry Challenges and Efforts
• Borrower Contact and Expectations
• Non-Owner Occupancies
• HAMP
• Verbal Trial Modifications and Other Options
• Fannie Mae Rental Program
• Industry Response
• Helping Families Save their Homes Act
• Cash for Keys
• FHA HAMP
• HAMP Documentation
• SAFE Act
• State Government Reactions
• Neighborhood Stabilization
• Local Impact: Vacant Property Registration, MERS, and Property Preservation

Session 2: HUD Part 1

• Introductions
• M&M III: Marshal and Swift Database
• Bid Approvals
• Tracking Approvals
• Claims Recoveries
• Calculating Costs of Doing Business
• Pilot Program
• Calculating Pricing
• Property Allowance
• Rollout
• Adjusting Values and Line Items
• M&M III: P260 System
• Emergency Approvals
• Performance Work Statement
• Pricing Guidelines
• Training Webinars
• Photo Submission
• Data Entry and Document Upload
• Escalation Process
• Conveying Damaged Properties
• MCM FTV/Pre-Conveyance Inspections
• Conveyance Timeframes
• Contingency Plans for System Issues
• Conveyance Extensions for Rehab Work
• Appeals Process and Role of GTR
• Training on P260
• Costs Exceeding P260's 40% Overage Allowable
• Extensions During Transition
• Post-Conveyance Inspections and Re-Conveyances
• Non-Performance and Demand Letters
• Transition and Deadlines
• Transmitting Funds through P260
• Expected Launch Date
• Running Reports in P260

Session 3: HUD Part 2

• Teamwork and Communication
• Demand Letters
• Appeals Process
• Tenant Bill
• Initiating Evictions
• Allowable for Preservation Work on Occupied Properties
• Cash for Keys Offers to Tenants
• Bid Process and Cost-to-Date
• Cost-to-Date Exceptions
• Appeals Process for Denials in Marshal and Swift System
• Reglazing Allowable
• Approvals After the Fact
• Automatic Extensions for Non-Response to Bids
• First-Time Vacancy (FTV)
• Extensions During Pending Hazard Claim
• Documentation of Visual Occupancy
• HOA Common Area Repairs
• Pools

Session 4: Investors/Insurers

• Introduction
• Fannie Mae Update
• VA Update
• Freddie Mac Update
• USDA Update
• Chinese Drywall

Day 2, Session 1: REO

• Introduction
• REO Statistics
• Cash for Keys
• Best Practices for Tenants
• Reducing Possession Timeframes
• Considerations and Approaches
• Property Value's Impact on Cash for Keys Consideration
• Fraud Concerns
• Preserving REO Assets
• Initial Services
• Curb Appeal/Maid Services and Ongoing Maintenance
• Competition on Neighborhood and Marketability
• Code Violations
• Repairing REO Properties
• Disposition Options and Opportunities

Day 2, Session 2: Tenant Protection

• Introductions
• S896 Protecting Tenants at Foreclosure Act
• History and General Provisions
• Applicability and Enactment Date
• Tenant Classifications/Definitions
• Best Practices
• Bona-fide Leases
• Verbal Leases
• Tenant Verification and Field Service Companies' Responsibilities
• Notification Requirements
• Rent Collection/Landlord Classification
• Property Maintenance/Habitability Standards
• Code Violations
• Section 8 Tenants
• Rent Controlled Properties
• GSE Programs
• Freddie Mac
• Fannie Mae/Deed for Lease Program
• Alternative Strategies/Receiverships

Day 2, Session 3: Community Impact

• Introductions
• US Conference of Mayors Perspectives
• Vacant Property Registration Ordinances
• Overview
• Pre-sale vs Post-Sale Requirements/Safety, Health and Welfare
• City of Boston MA/MERS Utilization/Servicer Responsiveness
• MERS Initiative/iRegistrations
• City of Vallejo CA/National Vacant Properties Campaign Perspective
• 'Fast Tracking' of Foreclosures
• Community Regeneration, Sustainability,and Innovation Act of 2009 (S. 453/H.R. 932)
• ROOF (Retain Occupancy of Foreclosure Agreement)
• The REO Clearinghouse